"Hi Nova --
I just received my first order from you (motor lube and featherweight bobbins) and wanted to say thank you for adjusting the shipping cost. In these days where everything is priced out of my budget it was a nice surprise to find a merchant who is not out to nickel and dime a buyer to death." Gena
"I have received the order and am thrilled with it! Thrilled! Those cards are a marvel!" Professor Sue S.
"Nova, Just wanted to let you know my order arrived today. Thank you so much for your prompt reply and excellent service!" Fran R.
"Hi Nova, Just wanted to thank you. I purchased your maintenance cards for my FW and 301 and final got around tonight doing maintenance on my 301. Your cards are wonderful and except for a little scare when I realize my needle couldn't reach the thread because I didn't aline the finger in the bobbin case it went wonderful. I was surprise to find so much old burnt grease in the top gears but got them clean and then applied your grease. The best part was sewing with her afterwards, she sounded so sweet and smooth.... Keep up the good work." Myra S.
"Hi Nova, My order arrived yesterday and I am so pleased to have the Maintenance card. I can hardly wait to get started following your instructions in your maintenance card. Everything arrived in great condition and I am so happy I found your site." Mary D.
"I got it today! Thank you so much! Thank you for the above-and-beyond service!"
Nancy S. -- Montana
"Anyway, I just wanted to say that I love the information on your website. It has been informative and entertaining. It has given me confidence to get my Featherweights out and working again. I also think your maintenance card is great. You did a terrific job!"
Peggy W -- Frankfort, IL
"I just want to thank you for taking my order and for filling it so promptly. I start classes tomorrow, and will be all ready to make my first quilt."
Leslie M -- Macon, GA
"Hi Nova! Both the Nova's Featherweight Maintenance Card and foot control that I ordered arrived today. I LOVE the Maintenance Card! I had so dreaded oiling the machine. With your card, oiling was a breeze. Thanks a million! I was worried about the wiring to my original foot pedal, therefore, I was glad to get the new one. Also, I am a Bernina user, so I'm comfortable with the new foot pedal. I have a feeling that I'll probably always use the new foot pedal now. Oh, I just finished making a quilt top on my 1952 Featherweight. Thanks again for the excellent service!"
"The order arrived yesterday. Thank you. I absolutely LOVE your featherweight cards!!! They are clear and concise and well illustrated. WOW!!!" Rosemarie
"Nova, I want to thank you bunches for your video tips on how to oil, lube and check the motor brushes on my sweet little Featherweight. They are a very helpful addition to the quality products I have purchased from you to help keep my machine happy and long lived. Best Wishes"; Deborah R
"Thanks for your website. I am a new Featherweight owner and enjoyed reading about the maintenance. These sweet, old, little machines are just the bomb. As are you." Diane
"Dear Nova, Please note, that I just received the shipment. I wish to say that I am very satisfied with shipped items. Thank you very much for patience and service. I hope we will be in good contact in the future. Best regards and sincerely Yours," R. Ivanovic - Beograd, Serbia
"Nova, I have already passed your site on to a friend with a Featherweight and she has bookmarked you. You are really unbelievable with your customer service and unfortunately that is rare these days." JoAnne - Florida "I just wanted to tell you that the 2 laminated cards I got from you are just wonderful!!!! Wish I had found your site a year ago."
Perry - Michigan
"Hi Nova: I just wanted to Thank you for supplying the Sew Straight Guide. I love it.
My sewing is accurate and not veering off at the end of my seams. The
acrylic is not damaging the surface of my Featherweight. The metal ones
caused scratches. Great Product. Thanks again
"Thank you so much for the great service. Everything was just as described. I’ll be ordering more in future." Gloria